Terms and Conditions

Before you use this site, please read the following terms and conditions applicable to the use of this website. When you use and continue to connect to this site, you will be deemed to have accepted the following terms and conditions.

1. Definition
In the terms of use, the following words and expressions have the following meanings:
"The information" refers to information, data, text, content analysis, news, reports, programs, pictures, pictures, charts, videos, audio, software and other materials in communication, communication and other tangible and intangible project.
"Service" means other services which may be provided from time to time by this website.
"Terms of use" means the following terms and conditions to be amended from time to time.
"We" or "us" means Finlayson.

2. Change the website
We can exercise complete discretion at any time, without notice decided on this site increase, revision or delete any information from this website, or change the site of the display mode, the content or functionality.

3. Amendment clause
We can from time to time to exercise complete discretion to amend, add or delete any of these terms of use, and the, amend, add or delete will be in effect immediately posted on the site or notice to you. You agree that you often refer to the website published the terms to ensure you know any amendment. If you continue to use the information and services of this website after the amendment, that is, you agree to accept the amendment.

4. User behavior
As the condition of the connection or use of this website, you may not:

i. Intrusive, forced to invade, connect, use or attempt to invade, force to invade, connect or use any part of our server, and / or any information that you are not allowed to issue;
ii. Restrict or prevent any other user from using and enjoying the site; or
iii. Post or transmit any kind of illegal, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, harmful, unpleasant, disgusting or other adverse or excessive information, including but not limited to transfer any urge or encourage constitute a criminal offence, lead to civil liability, or violate any local, state, national or foreign law behavior in other ways; or
iv. Post or transmit any advertising, lobbying, chain letters, pyramid selling plan, junk e-mail, investment opportunities or plan or any other requirements and provide the communication of information (commercial or otherwise), or junk email or pan full screen; or
v. Post or transmit any virus, fraud, worm or other harmful component or any other computer code, file or program which can interfere, damage or limit the operation of this website or any hardware or software.
vi. Post, publish, transmit, copy, distribute or use any information obtained from this website for commercial use in any manner; or
vii. Upload, post, publish, transmit, copy, or in any way distribution obtained from the site by copyright or other protection of the right to information, or without the copyright or the right to hold personnel first written permission and according to the information to create derivative works; invasion or make any copyright, trademark, trade secrets or other intellectual property rights or other third party rights; or
viii. To track, harass, or infringe upon the lawful rights of another; or
ix. Collect or store personal data of other users.

You do not have any right to the information provided in this website or the information provided in this website, and in addition to the use of the law or under the terms of use, you shall not, in any way, use the information provided in this website for any purpose.

5. To stop the connection
If we by using complete discretion and decision is not acceptable, or we think you have breached the use in terms of any one, or that we believe are appropriate, should or need, we reserve the right to can at any time to stop immediately, reject, or suspend your connection to this website or any part thereof, without notice. For the avoidance of doubt, the 4, 7, 8 and 12 of these provisions will continue to be valid, even if you are connected to this website or any part of it to be stopped, rejected or suspended.

6. Links to this site
The connection of this website may connect you to other websites that are not controlled by us. Links to other sites does not constitute a recognition of the Finlayson & reg; on the website or the website provides information, products, advertising or other materials. You acknowledge that and agree that Finlayson & reg; to connect to the web site provides content, accuracy or effectiveness, not any responsibility, also does not use or rely on connected to other sites have information, products, advertising or other materials caused by any loss or damage responsible.

7. Compensation
If you violate terms of any a and / or arising from use of this website all liabilities, damages, claims claims, proceedings, costs and expenses (including but not limited to legal fees and expenses), you agree to protect, security and maintain Finlayson & reg; and its various subsidiaries, affiliate and the directors, managers, employees and agents from harm. If it is necessary, we may take part in any claim or suit against any claim or participate in any settlement. Without our prior written consent, any reconciliation of the adverse effects of this Council's rights or obligations shall not be made. We reserve the right to handle any claim or suit and control.

8. Limited liability and guarantee
All information in this website is for general reference. Finlayson is not liable for such information.
The services and information provided on this website are in accordance with the circumstances and can be turned on at the time.

9. Declaration of rights to inquire and correct information
Users have the right to check and more original company to save the user information.
If the service is to collect personal information, you should also refer to the relevant user agreement in connection with the personal information form.

10. Response
If you have any questions, requests or criticisms on this site, please send an email to support@afontane.com
You acknowledge and agree that, we have the right to we consider appropriate, copy, disclose, distribute or use you to the site of delivery or post any material, including but not limited to any ideas, suggestions, advice, information, or other communication, without to any person or entity responsible or for compensation.

11. Partial Invalidity 
The illegality, invalidity or unenforceability of any provision of these Terms of Use under the law of any jurisdiction shall not affect its legality, validity or enforceability under the laws of any other jurisdiction nor the legality, validity or enforceability of any other provision.

12. Notice
The notice we have made to you can be delivered via email or ordinary mail. We may, however, have no obligation to provide any notice of change in the terms of use or other matters in connection with the terms and conditions of the site, or by posting notices on this site or in connection with you.

13. Regulation law and jurisdiction
Regulations of the Hong Kong Special Administrative Region ("Hong Kong") of the People's Republic of China by the terms and conditions of use. You agree to accept the jurisdiction of the non-exclusive jurisdiction of the Hong Kong courts.

14. Online payment service
Online payment services provided by "PayPal". Using the latest and most advanced encryption technology, your personal information will be fully protected, to prevent the invasion and theft of criminals.

15. Photo color and Pattern placement difference
Photos are for reference only. Product color may vary due to photographic lighting sources or your monitor settings. Pattern placement on the final product may slightly vary due to random cut of the fabric. The actual products shall govern.

Local and Overseas Delivery Terms and Shipping Fee 

1) Door-to-door Delivery Service provided by Finlayson  

If the order reaches the specified net amount *, Finlayson provides free delivery service. Our logistic team will contact you by phone before each shipment in order to arrange the most appropriate delivery time.  If the order is below the specified net amount, the customer needs to pay $ 80 per order. 

* Free delivery arrangement: Members (net order amount $ 800 or more), VIP members (order net amount $600 or more). 

Delivery service is only applicable within Hong Kong Island, Kowloon, New Territories which can be accessed by motor vehicles on paved roads (excluding outlying islands, remote areas, closed areas, P.O. Box and PostBox etc...). The additional charge will be added for the remote area.  For details, please refer to  Appendix 1 (Additional Charges).

1.1) Delivery Arrangement 

Monday to Saturday (except Sundays and public holidays)
Delivery time: 09:00-18:00 (Monday to Saturday)
(The final delivery time is according to the shipment schedule arranged by Finlayson)

1.2) Delivery Time
Upon receipt of your order and payment, Finlayson will arrange the shipment as soon as possible.
For local order, it usually takes around 7 working days for an order to fully process and ready for delivery. If customer needs to re-schedule the delivery time, please contact us at 2408-0088 through customer service hotline at least 3 working days before the scheduled delivery date.

1.3) Undeliverable Orders
The orders will be returned due to reasons such as unknown delivery address, PO Box or hotel address, unsuccessful delivery, reject the package etc… such package will be returned to our warehouses.
For undeliverable order, customer is responsible to pick up the package within 3 months. Otherwise, all goods and payment will not be returned.
Appendix 1: Additional Charges 



Delivery Fee


Local Shipping

Per order


Apply when local order amount below HKD$800

Lifting product up/down the staircase charge

Per product

HKD$50/each floor per product

HKD$50/product/floor (maximum: 5 Floor)

Discovery Bay gate charges

Per order



(Delivery Time: 9:00am to 6:00pm)

Ma Wan Gate Charges

Per order



(Delivery Time: 10:00am to 4:00pm)



  • The calculation of free shipping amount is based on the discounted payment amount.
  • For all additional charge (except local delivery charge  $80 paid upon order confirmation), customer must pay it in cash upon arrival.
  • Depending on the on-site environment, customer may need to pay an additional charge for the extra services provided.
  • Customer is required to pay for the additional fee HKD$50/each floor for each piece if the delivery address cannot be reached by lift. (5 steps or above of stairs to reach the lift will be considered as one floor.)

2)  Overseas Delivery Service (For Macau Only)

  • We also provide delivery service for overseas customers while the delivery charge is subjected to the location and total package weight.
  • Delivery service is only applicable to certain destinations that are shown in the online shop.
  • The maximum weight of parcel cannot be exceeded 19kgs. Extra charges will be billed to the customer if the parcel is too heavy or/and bulky. We will contact the customers by email or phone to explain for the reason of extra payment. Once the payment is settled, we will ship the goods.
  • The goods will be shipped 7-10 working days after your order confirmation is received and the payment is settled.  
  • Our overseas delivery service provider: S.F. Express 
  • Finlayson will provide the tracking number after shipping. Please visit https://www.sf-express.com/gb/en/dynamic_function/more/track/ for details.
  • Each order can only be delivered to one destination.
  • Finlayson will contact customer by email if the goods are not delivered successfully. Finlayson is not responsible for any unsuccessful delivery because of inaccurate delivery address.
  • Finlayson will not be able to arrange delivery service if customer only provide a post office box address.
  • Finlayson will not be liable for any product damage, changing of delivery or delivery delay caused by S.F. Express.
  • The shipping fee of free gifts offered by Finlayson shall be paid by customer. 

Finlayson reserves the right to modify the delivery arrangements of orders without further notice. In case of any dispute, the decision of Finlayson is final.